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My Grandma's of New England

My Grandma's of New England ®

Makers of the World's Most Critically Acclaimed Coffee Cakes

My Grandma’s of New England ®
1636 Hyde Park Avenue
Boston, MA 02136


For Mail Orders and Gift Orders call 1-888-847-2636
For Large Orders, Wholesale Orders, Distibutors, and General Inquiries call 1-888-847-2636
1-617-364-9900
FAX: 617-364-0505

Customer service Hours:

9.00 am until 3:30 pm, Monday through Thursday.
9.00 am until 1:00 pm on Fridays.
Closed Saturdays, Sundays, and most national holidays
We are also closed for business during the Jewish holidays of Rosh
Hashanah and Yom Kippur.

Retail Store Hours:

9:00 am until 3:00 pm, Monday through Thursday.
9:00 am to 1:00 pm on Fridays.
Closed Saturdays, Sundays, and most national holidays
We are also closed for business during the Jewish holidays of Rosh
Hashanah and Yom Kippur.

For more information or to place an order for retail pick-up, please call us at
1-888-847-2636

Click Here For Driving Directions to My Grandma’s Retail Store.

Email our department managers for information

General Questions and Customer Service - Questions or concerns about your order, our company, our product.

If you have a more specific question, perhaps this contact information might be helpful:

Robert Katz, President- Questions or concerns about our product, company, and growth and planning opportunities.

General Sales Information - Questions or concerns about sales and broker opportunities, retail outlets.

Distributor and Wholesale Sales - Vic Otero, Vice President of Sales - Questions or concerns about volume ordering opportunities, national accounts, and joint ventures.

Corporate Sales or QVC - Joann Keeley, Vice President, National Accounts - Questions about corporate gifting programs or QVC.

E-Commerce Sales and Website Administration - Kathy Pimental, E-Commerce Manager - Questions or concerns about Website functionality, content, Internet orders.

Accounting - Seth Anapolle, Controller - Questions or concerns regarding accounts payable, receivable, or a line of credit.

Production and Distribution - Will Weeks, Vice President of Operations - Questions or concerns about our bakery production, product fulfillment, and volume product pick up.

Customer Service Department - Effie Arvanitis, Office Manager - Questions or concerns about Customer Service operations and policies.