My Grandma’s of New England ®
1636 Hyde Park Avenue
Boston, MA 02136
For Mail Orders and Gift Orders call 1-888-847-2636
For Large Orders, Wholesale Orders, Distibutors, and General Inquiries call 1-888-847-2636
1-617-364-9900
FAX: 617-364-0505
Customer Service Hours:
9:00 am until 5:00 pm, Monday through Thursday
9:00 am until 1:00 pm on Fridays (Until Oct 2nd)
Closed Saturdays, Sundays, and most national holidays
We are also closed for business during the Jewish holidays of Rosh
Hashanah and Yom Kippur.
Retail Store Hours:
9:00 am until 3:00 pm, Monday through Wednesday, 9:00 am until 4:00 pm, Thursday and 9:00 am to 1:00 pm, Fridays. For more information or to place an order for retail pick-up, please call us at 1-888-847-2636
Click Here For Driving Directions to My Grandma’s Retail Store.
Email our department managers for information
General Questions and Customer Service - Questions or concerns about your order, our company, our product.
If you have a more specific question, perhaps this contact information might be helpful:
Robert Katz, President- Questions or concerns about our product, company, and growth and planning opportunities.
General Sales Information - Questions or concerns about sales and broker opportunities, retail outlets.
Distributor and Wholesale Sales - Vic Otero,
Vice President of Sales - Questions or concerns about volume ordering opportunities, national accounts, and joint ventures.
Corporate Sales or QVC - Joann Keeley, Vice President, National Accounts - Questions about corporate gifting programs or QVC.
E-Commerce Sales and Website Administration - Kathy Pimental, E-Commerce Manager - Questions or concerns about Website functionality, content, Internet orders.
Accounting - Seth Anapolle, Controller - Questions or concerns regarding accounts payable, receivable, or a line of credit.
Production and Distribution - Will Weeks, Vice President of Operations - Questions or concerns about our bakery production, product fulfillment, and volume product pick up.
Customer Service Department - Effie Arvanitis, Office Manager - Questions or concerns about Customer Service operations and policies.