Frequently Asked Questions
Click on a topic below for the answers to some frequently asked questions. If you can't find the answers to your questions
in the topics below,
please feel free to click here to email our Customer Service Department
or dial our toll free number 888-847-2636.
We guarantee our cake to be the best coffee cake you will taste.
We guarantee your complete satisfaction with our product, or we will
replace the product or refund the price of your purchase.
Please see below for procedures regarding refunds and replacements.
In the event that you are dissatisfied with our product, please call us at 888-847-2636 or email us at Customer Service.
We will ask your name, invoice number, the flavor and size of the cake, the “best if used by”
date and the batch code imprinted on the side of the box (found in the following format XXXXXX).
All claims must be made within 10 days of receipt of the product.
Please retain all packaging and contents until your concern is resolved.
Of course, your comments and feedback regarding our product are always welcome.
Call us at 888-847-2636 or click here to email us at Customer Service with your feedback.